HOW CAN WE HELP?

Find answers to frequently asked questions or get in touch via our contact page

Search

FREQUENT ASKED QUESTIONS

Who is Firewerx and what do you do?

Firewerx provides fire protection, electrical and HVAC services to businesses across Central Western NSW and beyond.  

We’re here to protect your business and employees from the dangers of fire, improve your efficiency and profitability, and minimise your downtime. With Firewerx, you’ll not only ensure your employees, customers and stakeholders are protected from fire – while upholding your legal obligations – but you’ll also benefit from our electrical expertise to make your premises more energy efficient and reduce downtime.

Get in touch today to discuss how we can assist with all your fire, electrical and air-conditioning requirements.

What areas do you cover?

We operate across the Central West NSW region, including Dubbo, Orange, Bathurst and Mudgee.

What industries do you work with?

We work with a wide range of industries, including:

  • Commercial property
  • Mining and industrial
  • Education
  • Healthcare
  • Hospitality
  • Retail

What are the key Australian regulations that relate to fire safety?

There are several Australian regulations and standards that relate to fire safety. The most important are:

  1. Australian Standard (AS) 1670: This outlines requirements for design, installation, and maintenance of fire detection systems. It provides guidelines for detector placement, system integration, and equipment selection.
  2. The Building Code of Australia (BCA): As part of the National Construction Code (NCC), the BCA mandates fire safety measures. It specifies fire detection and alarm system requirements, tailored to various building types.

What’s an Annual Fire Safety Statement and why do I need one?

The Annual Fire Safety Statement (AFSS) is a critical document that confirms the safety of a building or structure. The AFSS outlines the operating conditions of various fire safety and egress measures in a building. It’s a comprehensive assessment by a competent fire safety practitioner, covering essential fire safety services and critical measures like fire pathways, travel paths, emergency and exit lights, and fire extinguisher enclosures.

The AFSS is mandatory; it must be submitted to the local council where the building is located. Failure to submit this vital document can result in infringement notices, penalties or even enforcement actions. But it’s not just about avoiding penalties; it’s about ensuring your building is safe from fire hazards.

What’s involved in a fire safety audit?

A fire safety audit is designed to identify, address and manage all fire safety issues, ensuring a safe environment for all occupants. Our audits are structured in accordance with Australian Standard (AS) 4655-2005, ensuring a thorough investigation and review of your site-specific fire safety features. There are five key stages to a Firewerx fire safety audit:

  • Initial Assessment: Review your existing fire safety plan and identify potential fire risks.
  • Site Inspection: Detailed investigation of all building fire safety measures and travel paths.
  • Compliance Check: Verification that fire safety installations are being maintained to the required standards.
  • Gap Analysis: Comparison between current fire code requirements and those in force during construction.
  • Final Report: A comprehensive report detailing findings and recommendations for complying with relevant standards and regulations.

Get in touch today to book a fire safety audit for your premises.

What are the key elements of a fire detection system?

Fire detection alarm systems use several components that form a network for detecting and responding to fires. Key components include:

  • Smoke detectors with advanced sensing technology to detect the presence of smoke particles in the air. Alarms are triggered when smoke density surpasses predetermined thresholds.
  • Heat detectors monitor changes in ambient temperature and identify rapid temperature increases. Ideal for spaces where smoke detectors may yield false alarms, such as kitchens.
  • Flame detectors employ sensors to detect the presence of flames. These are effective when traditional detectors fail to detect fires promptly.
  • Control panels serve as the system’s central processing unit, receiving signals from detectors. Initiate alarms and communicate with notification devices.
  • Notification devices are audible and visual alarms that alert occupants to the presence of a fire. It can include sirens, strobe lights, and automated voice messages.

Get in touch today to assess whether your fire detection system is up to scratch.

What is a VESDA system and what are its benefits?

VESDA, or Very Early Smoke Detection Apparatus, represents the pinnacle of smoke detection technology. It’s an advanced system that continuously samples air, detecting the slightest smoke particles using a sophisticated laser chamber and aspirating pipe. Ideal for early warning in a fire alarm system, VESDA is invaluable in safeguarding high-value assets and ensuring prompt evacuation during emergencies. Due to their advanced technology, these systems are highly reliable and minimise false alarms. 

Get in touch today to discuss whether a VESDA system could be beneficial for your premises.

What commercial electrical services do you provide?

Firewerx provides a range of commercial electrical services alongside our fire safety and HVAC services. Key commercial electrical services include:

  • General commercial electrical installation, maintenance and repairs
  • Onsite generator support
  • RCD testing, thermal imaging, test and tag to AS3760 standards
  • Switchboard repairs and upgrades
  • Asset maintenance
  • Energy efficiency assessments and upgrades
  • Upgrade and maintenance of emergency lighting to AS2293
  • Lighting design and upgrades
  • Automation

What HVAC services do you provide?

As experts in commercial HVAC systems, Firewerx specialises in the maintenance and repair all types of commercial air conditioning – up to and including the installation of entirely new energy-efficient systems to keep you cooler at a lower cost. Key services include:

  • Planned preventative maintenance
  • Repairs
  • Commercial HVAC assessment and consultation
  • Energy efficiency assessments
  • Rooftop package units
  • Air handling units
  • Split & ducted units
  • Evaporative units
  • Fume and exhaust extraction